Kahului (OGG) Airport Pickup: Exact Location, Map & What to Expect (2025)

Private SUV & Sprinter Transfers • 24/7 • Flight-tracked pickups

Welcome to Maui! This guide shows you exactly how airport pickup works with Maui Luxe, from where we meet you at Kahului (OGG) to timing, luggage, and FAQs, so your arrival is smooth and stress‑free.

Plane about to takeoff from a tropical island with the ocean in the background

At a Glance

  • Meeting point: Your greeter meets you inside at the bottom of the escalators by Baggage Claim, helps with bags, and escorts you to the pickup area where your chauffeur is staged.

  • Arrival contact: We will text you detailed arrival directions and status updates if anything changes.

  • Flight tracking: We auto‑adjust for early or delayed flights.
  • Vehicles: Private SUV (1–5) or Sprinter (up to 11).

  • Car seats: Rear-facing, convertible, and booster seats available as an add on (fee) on request. Limited supply. Please request in advance.

  • Hours: 24/7.

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Licensed and insured · 24/7 pickups · Flight tracked

OGG Pickup Map

Maui Airport (OGG) Map with Maui greeter locations and pickup area

Where We Meet You at OGG (Step-by-Step)

  1. Exit the jet bridge and take the escalator down toward Baggage Claim.
  2. Meet your greeter at the bottom of the escalators. They will be holding a sign with your name.
  3. Your greeter assists with your bags at Baggage Claim and escorts you to the pickup area.
  4. Meet your chauffeur at the confirmed staging area and board your vehicle.

Greeter Service only

If you have your own transportation or a family pickup, you can book our Greeter Service by itself. We meet you with a name sign, offer an optional lei greeting, assist at Baggage Claim, and guide you to your ride.

We will not leave you guessing. We text precise directions and updates. If you need help finding us, reply to the text or call the number in your confirmation and we will guide you in real time.

Lei Greeting at the Airport welcoming folks

What Our Greeter Looks Like

  • Greeter (commercial flights): Inside at the bottom of the escalators by Baggage Claim with a name sign. Lei greeting is an optional add-on.

  • Driver location: For arrivals, your chauffeur stays with the vehicle at the staging area. The greeter coordinates with the driver and escorts you to the car.

  • Accessibility & families: We help with strollers, car seats, mobility aids, and oversized items. Please tell us in advance so we can stage the right vehicle. Oversized or special items may require a larger vehicle or extra handling, and add on charges may apply.

Timing, Grace Periods & Delays

  • Flight tracking: We monitor your flight and adjust your pickup automatically if it’s early or delayed.
  • Grace periods: Built‑in waiting buffer for baggage claim and pickup coordination.
  • Peak times: Expect heavier traffic when several flights land together, especially midday and afternoon. We stage vehicles nearby to minimize wait.

Typical Drive Times from OGG (traffic & weather dependent)

  • Kahului / Wailuku: 10–20 minutes
  • Kīhei: 20–35 minutes
  • Wailea / Mākena: 30–45 minutes
  • Kāʻanapali / Lāhainā: 45–70 minutes
  • Nāpili / Kapalua: 55–80 minutes

Times vary with traffic, weather, and road work. Your chauffeur will choose the quickest safe route.

 
Orange suitcases lined up with a green plant wall in the background

Luggage, Car Seats & Special Items

To help us plan the right vehicle, please tell us about car seats, mobility devices, or oversized items when booking.

  • Luggage capacity:
    • SUV: up to 5 passengers & 8–10 standard-size bags
    • Sprinter Van: up to 11 passengers & up to 15 standard-size bags
    • Tesla Model Y: up to 2 passengers, 2 carry-on bags, and 2 checked bags
  • Car seats: Rear‑facing, convertible, and booster seats available as an add‑on (fee) on request. Limited supply. Please request in advance.
  • Sports gear: Golf bags, surfboards, dive gear, and strollers are welcome. Add-on fee applies, please share sizes so we stage the right vehicle.
  • Mobility: We can accommodate collapsible wheelchairs and light mobility aids, please contact us in advance to confirm fit. An add‑on fee may apply if a larger vehicle or extra handling is required.

Departures (Hotel → OGG)

  • Pickup timing: We’ll recommend a hotel pickup time based on your flight, destination, and TSA guidance.
  • Text updates: We’ll text you on arrival with detailed directions to the designated pickup location.
  • Curb drop‑off: Direct to your airline’s departures area.

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Licensed and insured · 24/7 pickups · Flight tracked

 
Luxury SUV Transfer in Maui with an ocean view

Why Choose Maui Luxe

  • Local, concierge‑level service with professional chauffeurs
  • Private vehicles only (no shared rides)
  • Transparent pricing and easy digital confirmations
  • Customer first service and luxury

Book in 30 seconds

Licensed and insured · 24/7 pickups · Flight tracked

Frequently Asked Questions

How long does it take to get from the plane to the vehicle?

Most guests reach the vehicle in 20 to 30 minutes after landing, depending on the gate, crowds, and checked bags. We track your flight and text you updates.

What happens if my flight is delayed or cancelled?

We adjust your pickup for delays. If your flight is cancelled or you are rebooked, text or call us with the new details and we will move your reservation subject to availability.

I cannot get texts or my phone died. How do I find you?

Use the airport Wi‑Fi to message or call us. If you booked Greeting Service, meet your greeter (who will have a name sign) at the bottom of the escalators by Baggage Claim. For Standard pickup, go to the curb outside Baggage Claim and look for a Maui Luxe sign. You can also use the airport information desk to place a quick call to the number in your confirmation.

Can we add a grocery or pharmacy stop on the way?

Yes. Short stops are available on request and billed as an add‑on by time. Please ask when booking so we can plan the route.

Can you handle multiple stops or split drop‑offs?

Yes. Multi‑stop itineraries are no problem and may add time and an extra fee. Share the addresses when you book.

Our group is arriving on different flights. Can you coordinate that?

Yes. Share all flight numbers. We can plan one vehicle with waiting time or stage a second vehicle, based on what is most practical. Additional time or vehicles may require an extra fee.

Who installs the child seats?

For safety, a parent or caregiver installs the car seat. Your chauffeur can help position the seat and verify the belt path.

Can you carry strollers, surfboards, golf bags, or dive gear?

Yes. Please list items and approximate sizes when booking so we can stage the right vehicle. Add‑on handling may apply for oversized items.

What payment methods do you accept and when is payment collected?

You can by phone and we accept all major credit card providers. 

What is your change or cancellation policy?

Full refund if you cancel at least 48 hours before pickup for arrivals, departures, and private charters. For Hana tours, cancel at least 72 hours before pickup for a full refund. If your plans change, text or call us and we will help.

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